A company's greatest resource is its people. But not just people–it's the right people, working on the right things, at the right time. Organizations have invested so much in this single resource, yet do nothing to maximize it–leaving scores of employees disengaged and underutilized. And make no mistake–this is not free. This costs billions.
Organizations have failed to evolve when it comes to leveraging existing talent. They’re stuck appointing the visible few, or water-cooler colleagues, to important tasks and projects.This mixture of cronyism and roulette leaves employees demoralized and disengaged. All of this is the result of the current inept and incompetent technologies to find people. So why hasn't technology fixed this?
The people we need are already here. But to find these people, we need to overcome a fundamental problem: the way we look at human capital. Organizations hire people for all their skills and passions but end up employing single-skilled robots. This turns celebrated diversity to a rigged stereotyped title and dehumanizes the iOS engineer from “experienced in mobile development, marketing, and design” to “the dev.” Ignoring these skills is costly and traps employees into monotony.
If organizations don't transform the way employees add value, then their future metrics won't be measured in profits and innovations but will instead be measured by missed opportunities, double-hires, and the cost of recruiting and training new employees. This is bad business. The technology and talent we need is already here. With some effort and will we can bridge the two for more opportunities, happier employees and higher profit. We just need to do it.